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About Us Innovative | Trusted | Professional

About Ability Business

Ability Business helps retailers choose the right point-of-sale system for their business.

We are not a POS reseller.
We are retail point of sale system consultants.

With decades of experience in retail operations, software development, implementation and training, QuickBooks Point of Sale, understanding accounting software like QuickBooks Desktop and QuickBooks Online, we bring clarity to one of the most confusing decisions a retailer makes: which POS system to use.

There is no “one-size-fits-all” POS.

What works for a single-location boutique won’t work for a multi-store operation. What works for a café won’t work for a specialty retailer. And what looks great in a demo can fall apart in real-world daily operations.

That’s where we come in.

We Start With Your Business, Not a Product

We don’t begin with a demo.

We begin with a conversation.

Before recommending any POS system, we take the time to understand:

How you sell

  • How you manage inventory
  • How you use QuickBooks or QuickBooks Online
  • How your staff works day to day
  • Where you want your business to go

We listen first, then help you make sense of your options so you’re not choosing software based on a sales pitch, but on what actually fits your business.

Guided, Not Pushed

Based on what we learn, we’ll guide you toward the POS that makes the most sense for your store.

Sometimes that’s register by ability business, our own POS built for retailers who want a simple, reliable, QuickBooks-first checkout.

Other times it’s Lightspeed or another platform that better fits more complex inventory, reporting, or multi-location needs.

Either way, our role stays the same:  to help you choose with clarity and confidence.

Sometimes that means Lightspeed or another enterprise-grade platform for more complex inventory, reporting, or multi-location needs.

Our job is not to push one solution.

Our job is to get you on the right solution.

Built by Retailers, for Retailers

Ability Business was founded by people who have run stores, closed registers, counted inventory, and reconciled books in the real world. We’ve lived the frustration of disconnected systems, bad data, and POS software that looks good in a sales pitch but fails behind the counter.

That experience shapes everything we do.

We believe:

  • Your POS should work with QuickBooks Online, not around it
  • Your sales data should be clean, reliable, and usable
  • Your checkout should be simple for staff and powerful for management

So we built our consulting model and our software around those principles.

More Than Software, A Long-Term Partner

When you work with Ability Business, you don’t just get a POS.
You get a team that understands retail, accounting, and technology all working together.

From system selection and setup to ongoing support and optimization, we help you run your store with confidence, knowing your data is accurate and your tools are built to support your success.

Our Journey: A Timeline of Achievements

Ability Business was built with one clear belief: small businesses deserve systems that work together, not against them. Our journey reflects years of listening, learning, and building smarter solutions around real-world workflows.

2001

Ability Business Computing founded

2005

Ability was one of the original members to join the QuickBooks Solution Provider Program

2006

Ability Integrated Scale for QuickBooks Point of Sale

2008

Ability Consignment for QuickBooks POS

2010

Ability Total Customer for QuickBooks POS

2011

Intuit Value Add Award presented to Ability

2011

Ability Serial Number Enforcement for QuickBooks POS v9

2012

Ability Handheld Receiving for QuickBooks POS

2014

Ability Beep for QuickBooks POS

2015

Ability Surcharge for QuickBooks POS

2016

Ability Customer Display & Signature Capture for QuickBooks POS

2018

Ability RoundUp Donations for QuickBooks POS

2018

Ability EBT Calculator for QuickBooks POS

2018

Ability Financial Exchange for QuickBooks Online

November 2018

"Shark Tank Winner" for QuickBooks Solution Provider Program

2019

Awarded Top QuickBooks POS & Payments Partner

2020

Awarded Top QuickBooks POS & Payments Partner

2021

Awarded Top QuickBooks POS Partner

2022

Awarded Top QuickBooks POS Partner

November 2022

Ability Financial Exchange listed on the QuickBooks Online Marketplace

December 2022

Lightspeed Retail Partner ShopifyPOS Partner

2023

The Year of Change

February 2023

Project Announcement: register by ability business

2023-2024

development of register by ability business

January 2025

brand creation for register by ability business

Spring 2025

beta testing

September 2025

Official Launch:  register by ability business

Our Mission

Our mission is to empower businesses with practical, connected solutions that simplify operations and support long-term growth. We believe a reliable point-of-sale system is the heart of any successful retail or service business. Especially when it works seamlessly with the systems you already trust.

Built on years of consulting, training, and support experience, register by ability business was designed to work hand-in-hand with QuickBooks Online, keeping your data accurate, your workflows simple, and your insights clear. Our commitment to your success is at the core of everything we do.

Our Core Values

Above & beyond: Be proactive, provide superior quality, value, and service.
Balance Life: Work hard, but play harder.
Innovative: Think outside the box and collaborate with team members.
Lead & Learn: Be impactful, respect, teach, and support each other.
Integrity: Build trust, listen and be honest.
Talent: Share your talents & bring out the best in everyone.
Yes-minded: Anything is possible, dream big!

Contact Us

Have a question or need a hand? Whether you’re exploring register, Lightspeed, looking for support, or just want to talk through your options, we’re here to help. Our team brings real-world experience and straightforward guidance. No pressure, no jargon.

Meet the Team

We’re a small but mighty team with a shared passion for making business simpler. Each member of Ability Business brings real-world experience and a commitment to helping our customers feel confident in their systems, data, and decisions. When you work with us, you’re working with people who listen, care, and show up.

Don Opphile

Founder

Don Opphile is the visionary founder of Ability Business, a pioneering force in the realm of business solutions. With a career spanning decades, Don's entrepreneurial spirit and commitment to innov...

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Lisa Burnett

Business Development & Consultant

Lisa Burnett brings nearly 12 years of invaluable experience and expertise to our team as the Business Development Manager & Consultant. With a diverse background spanning sales, consulting, tr...

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Mike Braccio

Director of Sales Operations & Consulting Services

With over two decades of executive leadership across sales, operations, and business unit management, Mike Braccio is a dynamic force in driving growth and delivering exceptional client experiences...

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Dorian Evans

Productivity Specialist

Dorian Evans brings his expertise to Ability Business as a dedicated Productivity Support Specialist since 2021. With a passion for enhancing client experiences and fostering an innovative workplac...

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Jason Smith

Support Desk Manager & Sales Engineer

With over two decades of dedication, Jason Smith has been an integral part of our team since 2001, serving as the Support Desk Manager and Sales Engineer. Armed with his expertise and commitment to...

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Brandon Kovatch

Technical Support

Brandon Kovatch brings five years of expertise to our team as a Technical Support Specialist. With a passion for technology and a knack for creative content, Brandon plays a pivotal role in provid...

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Nathan Eckberg

Lead Developer & Project Manager

Nathan Eckberg is our Lead Developer and Project Manager, spearheading the development efforts of Ability Financial Exchange with a keen focus on customer-centric innovation. Since joining our team...

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Matthew Miller

Software Engineer

Matthew Miller is a seasoned Senior Software Engineer with a diverse background and a passion for delivering innovative solutions. With a focus on enhancing software products and ensuring top-notch...

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Team Ability

Founder

Don Opphile

Founder
Business Development & Consultant

Lisa Burnett

Business Development & Consultant
Productivity Specialist

Dorian Evans

Productivity Specialist
Support Desk Manager & Sales Engineer

Jason Smith

Support Desk Manager & Sales Engineer
Technical Support

Brandon Kovatch

Technical Support
Project Manager & Software Engineer

Nathan Eckberg

Project Manager & Software Engineer

Matt Miller

Software Engineer